Global Head of Key Account Management

To strengthen our commercial leadership team we are looking for a global head for Key Account Management based out of Koog aan de Zaan (NL). In this role you are responsible for the strategic leadership, control and further development of Key Account Management across the group and manage a team of 6-8 Key Account Managers. You work closely together with our Sales Directors, Sales Engineering, Marketing, Project Management and report directly to the Group Chief Sales Officer. Some of your key areas of responsibilities are:

Strategic Account Leadership:
- Define and drive the global key account management strategy aligned with overall business objectives.
- Expand business activities with global key accounts  across our coffee and food solution portfolios.

Global Key Account Development:
- Foster strong relationships with senior stakeholders at client organizations globally.
- Lead and oversee the negotiation of high-value, complex contracts.

Team Leadership & Development:
- Build, lead, and mentor a high-performing team of global key account managers.
- Establish clear KPIs, performance metrics, and accountabilities across the KAM team.
- Foster a customer-centric and collaborative culture across commercial functions.
- Monitor account performance and drive forecasting, reporting, and pipeline management.