Commercial Clerk (m/f/d) Order Processing/Customer Service
- PROBAT SE
About PROBAT
For more than 155 years, PROBAT has stood for pioneering spirit and innovative strength in the coffee industry. Through targeted acquisitions in the food processing sector, intensive technology transfer within the group and the expansion of a global service network, PROBAT has developed into a leading full-service provider for the food industry. The company plans, develops and manufactures machines, turnkey production plants, environmental technologies and intelligent control systems with integrated smart data management. With around 1,200 employees at locations in Germany, Brazil, Canada, India, Italy, Scotland, the Netherlands and the United States, as well as a presence in over 40 countries, PROBAT offers its customers comprehensive solutions, excellent service and in-depth industry knowledge – worldwide and from a single source.
Your Responsibilities
As a Commercial Clerk (m/f/d), you will be responsible for the entire commercial processing of orders in the customer support team—from preparing quotations to final invoicing—and will be the central point of contact for customer inquiries and internal coordination.
Location: Emmerich am Rhein/mobile working possible on a daily basis after training
Organisational classification:
The position is based in the Customer Support department and reports directly to the department manager.
Team size:
You will work as part of a team of six colleagues who are technical employees in Customer Support.
Your Tasks:
- You will handle the customer support team's orders from order creation to final invoicing.
- You will process inquiries and create quotes and orders – in German and English.
- You will take care of office organization, maintain data and cases in the CRM system, and settle business trips.
- You will organize intercompany billing for the respective support teams.
Your Profile
- Completed commercial training or comparable experience
- Communication skills and good English skills
- Confident use of MS Office and ERP systems (ideally AMS++)
- Knowledge of SalesForce desirable
- Structured and reliable way of working
We offer you:
- A strong team in a forward-thinking company
- an attractive salary package
- Flat hierarchies and direct communication
- Structured induction and individual development
- flexible working hours and the option of mobile working, depending on your area of responsibility
- A modern working environment with international projects
Apply now and seize this opportunity!
- Miriam Naß
- 02822 912 670
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