Team Leader Field Service

PROBAT B.V.

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For more than 155 years, PROBAT has stood for pioneering spirit and innovative strength in the coffee industry. Through targeted acquisitions in the food processing sector, intensive technology transfer within the corporate group, and the expansion of a global service network, PROBAT has developed into a leading full-service provider for the food industry. The company designs, develops, and manufactures machines, turnkey production systems, environmental technologies, and intelligent control systems with integrated smart data management.

With around 1,200 employees at locations in Brazil, Canada, India, Italy, Scotland, the Netherlands, and the United States, and a presence in over 40 countries, PROBAT offers its customers comprehensive solutions, excellent service, and in-depth industry expertise – worldwide and from a single source.

Your tasks:

As Team Leader Field , you will lead and be responsible for the performance of the Field Service. Together with your team, you ensure the correct handling of service requests and the commercial development of customer relationships. You will work closely with other departments such as Customer Support, Project Management, the Production Office, Sales, and the Service teams of other Probat entities. You report directly to the local Service Department Manager.

Your responsibilities include (but are not limited to):
- As Team Leader, you oversee the quality of the services provided.
- You define departmental objectives and ensure their successful implementation.
- You are also responsible for the installation and commissioning of projects according to the defined quality standards.
- You ensure thorough planning, and since the safety of our colleagues is a top priority, you are well-versed in safety, environmental, occupational health, and quality regulations.

What do we expect from you?

- A bachelor’s degree (HBO level) in Mechanical Engineering, Electrical Engineering, Industrial Engineering & Management, or a related field
- At least 5 years of relevant international work experience in a comparable role
- Proven experience as a team leader, with the ability to motivate, coach, and guide your team effectively
- Excellent command of both Dutch and English, spoken and written (German is a plus)

Competencies:
- Strong understanding of business processes
- Practical knowledge of ERP systems
- Resilience under pressure
- Task-oriented leadership
- Planning and organizational skills
- Decisiveness
- Service- and customer-oriented mindset

What We Offer:
- A responsible position with plenty of room for initiative and personal growth
- Competitive salary
- Comprehensive onboarding and training opportunities
- Flat hierarchies and short decision-making processes
- A motivated team in a dynamic, future-oriented company
- This is a position for 1 year with the possibility to extend the contract.

Our organization

Do you wish to take a new direction, extend your professional horizon and participate in new developments? All this and much more is possible at PROBAT: whether at our headquarters in Emmerich, at one of our many locations worldwide or directly on site with our customers. Take your chance and become part of our team – get to know our working world and experience how versatile PROBAT is as an employer. Whether as young professional or as experienced professional: at PROBAT you find the perfect conditions to develop and take new directions – all in an international working environment. We offer you challenging tasks, a lot of variety and new opportunities to apply your skills and talents in different projects.

Is this position tailor-made for you?

Are you enthusiastic about this vacancy and do you see yourself as a great addition to our team?
We would like to receive your letter of motivation and Curriculum Vitae to the attention of Maaike Punt (Board & HR Assistant) via: careers@probat.com

Would you like to receive more information first? You can also call us on: 075-6126123. Your application will of course be treated confidentially.

Maaike Punt de Ruijter

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