Verkoopassistent

PROBAT Dresden GmbH

Aanwezigheid / Mobiel

Sales Assistant

For more than 155 years, PROBAT has stood for pioneering spirit and innovative strength in the coffee industry. Through targeted acquisitions in the food processing sector, intensive technology transfer within the group and the expansion of a global service network, PROBAT has developed into a leading full-service provider for the food industry. The company plans, develops and manufactures machines, turnkey production plants, environmental technologies and intelligent control systems with integrated smart data management. With around 1,200 employees at locations in Germany, Brazil, Canada, India, Italy, Scotland, the Netherlands and the United States, as well as a presence in over 40 countries, PROBAT offers its customers comprehensive solutions, excellent service and in-depth industry knowledge – worldwide and from a single source.

Your Responsibilities

You will be responsible for efficiently handling customer inquiries, quotes and orders, ensuring smooth communication between customers, internal teams and external partners.

Organizational Structure: The position is part of the After-Sales department and reports directly to the department head.

Location: Dresden

Team: You will be part of a small team where office staff and service technicians work closely together.

Your Tasks:

Supporting the sales team in preparing, pricing and tracking quotes and orders
Independently processing customer orders from inquiry through delivery
Serving national and international customers and coordinating closely with internal departments
Coordinating delivery dates, transportation and shipping activities, including export and customs documentation
Preparing invoices and credit memos, as well as monitoring outstanding receivables
Conducting export control, embargo and sanctions checks
Maintaining customer, quotation and order data in ERP, CRM and customer portal systems
Preparing and evaluating sales-related metrics, analyses, and reports
Organizing business trips and providing support for service calls
Handling general administrative and organizational tasks in the sales environment

Your Profile

Successfully completed business apprenticeship, ideally with relevant continuing education in sales, industry, or international trade
Relevant professional experience in internal sales, ideally at an internationally active industrial or mechanical engineering company
Technical understanding and experience working with products that require explanation
Knowledge of quote preparation, order processing, export and shipping procedures
Experience working with ERP and CRM systems as well as standard MS Office applications
A structured, independent and reliable work style
Service- and customer-oriented mindset as well as strong communication skills
Organizational skills and the ability to prioritize when coordinating multiple tasks
Strong English skills

What we offer you

A secure, varied position in a highly motivated team
The opportunity to work in a successful and growing corporate group with quick decision making processes and flat hierarchies
Family friendly and flexible work hours
Company events
Edenred card
30 days of vacation
Job-Bike
Above average retirement benefits
Very good access via public transportation

Apply now and seize the opportunity!

We look forward to receiving your compelling application through this portal!

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